Privacy Policy for OfficeAI:
How We Secure Your Data in an Automated World
Last updated: January 25, 2026
Welcome to OfficeAI.io, delivered by Business Automation. In an era where artificial intelligence (AI) is transforming businesses, trust and data security matter more than ever. We build advanced AI agents and automated solutions that handle critical business processes. This requires a rock-solid foundation of privacy. This privacy policy is designed to give you a transparent and understandable overview of how we collect, use, and protect your data in accordance with the General Data Protection Regulation (GDPR) and applicable data protection laws.
1. Who is Responsible for Your Data?
Business Automation (hereinafter “OfficeAI”, “we”, “us”) is the data controller for the personal data we process. This means we are responsible for ensuring that your data is processed in a lawful, fair, and secure manner. If you have questions about our data processing, you are always welcome to contact us. OfficeAI / Business Automation Email: privacy@officeai.io
2. What Information Do We Process and Why?
Our mission is to help your business automate sales and marketing processes for increased precision and better results. To achieve this, we process different types of data, depending on your relationship with us.
a) When You Visit Our Website or Contact Us
Contact Information: When you fill out a contact form or send us an email, we collect your name, email address, phone number, and company information. This is necessary for us to respond to your inquiry and start a dialogue.
Technical Data (Cookies): We collect anonymized data such as IP address and user behavior on the website to analyze and improve the digital experience. Read more in our Cookie Policy.
b) When You Become Our Client
When we enter into a partnership, we become a data processor for the data you give us access to. The scope depends on which AI agents and solutions you use:
AI Agent for Social Media: We may process data related to your social media profiles, audience, and interactions to automate publishing and engagement.
AI Agent for Customer Service: We may process customer inquiries (email, chat) that contain personal information to deliver automated support.
AI Agent for Finance: We may process accounting data, receipts, and reports that may contain personal information to automate financial workflows.
AI Agent for SEO: We process data about your website and its performance, which is typically of a technical and non-personal nature.
Automated Sales Flow: We may process data from your CRM system, including information about your leads and customers, to build automated sales campaigns.
For all processing of data on your behalf as a client, a separate data processing agreement is entered into, which regulates responsibilities, security, and confidentiality in detail
3. What is the Legal Basis?
All our processing of personal data is anchored in GDPR:
Contract (Article 6.1.b): The primary processing of client data occurs to fulfill the agreement we have with you for the delivery of our AI services.
Consent (Article 6.1.a): For inquiries via contact forms and subscription to any newsletters.
Legitimate Interest (Article 6.1.f): For analysis of traffic on our own website to improve our services.
4. Data Security and Sharing
The security of your data is our highest priority. We implement robust technical and organizational measures to protect data against unauthorized access, alteration, and deletion. As your data processor, we only act on instructions from you. We never share your client data with third parties unless it is agreed upon and necessary to deliver the service (e.g., when using subcontractors for cloud services, which is regulated by the data processing agreement).
5. How Long Do We Store Data?
Data as Data Controller: We store information about you as a contact person for as long as we have a relationship. Data is deleted when it is no longer relevant.
Data as Data Processor: We store your client data only for as long as the agreement runs. Upon termination of the partnership, the data is returned to you and deleted from our systems in accordance with the terms of the data processing agreement.
6. Your Privacy Rights
You have full control over your own personal information. You can at any time request access to, correction of, or deletion of data we have stored about you as a contact person. For data we process on behalf of your company, your company is the data controller, and inquiries must go through them. If you wish to exercise your rights, contact us at privacy@officeai.io. You also have the right to complain to the relevant data protection authority if you believe our processing violates the rules.
7. Changes to This Policy
This privacy policy may be updated. The latest version will always be available on our website. In the event of significant changes, we will notify our clients directly.